eSIM
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Install your eSIM on Android

Menus vary by manufacturer. These steps cover Pixel and Samsung; other brands are similar. Android 10+ required.

Before you start

  1. Connect to Wi-Fi.
  2. Confirm the phone is carrier-unlocked and eSIM-capable (Settings → About phone → SIM status → EID present).
  3. Have your eSIM page open on another screen, or copy the manual details first.

Pixel

  1. Settings → Network & internet → SIMs → Add SIM (or “+”) → Download a SIM instead.
  2. Scan the QR code, or tap “Need help?” → “Enter it manually” and paste the activation code.
  3. Tap Download → Done. Name the SIM “Travel”.

Samsung

  1. Settings → Connections → SIM manager → Add eSIM.
  2. Choose Scan QR code from service provider, or “Enter activation code” for manual entry.
  3. Confirm, then wait for download. Name the SIM “Travel”.

Set it up for travel

  1. In SIM settings set Mobile data to the Travel eSIM. Keep Calls and SMS on your home SIM.
  2. Open the Travel eSIM settings and turn Roaming ON. Turn roaming OFF on your home SIM.
  3. If data does not connect on arrival, set the APN per the operator (shown on your eSIM page if required) or toggle Airplane Mode.

Troubleshooting

  1. “Couldn’t download”: check Wi-Fi and retry; if the error persists, the profile may already be installed. Contact support with your order id.
  2. Dual-SIM phones with a physical SIM may need the eSIM slot enabled under SIM manager.
  3. Do not delete the eSIM after your trip if you intend to top it up.

Still stuck?

See supported devices or contact support. Interface names and menus are those of the device manufacturers; we are not affiliated with them.